SHIPPING POLICY — LAZEEZ FOOD

WHY IS MY ORDER SHIPPED IN MULTIPLE PACKAGES?

For faster delivery and better service, your order may be shipped in multiple packages.

• Products may be dispatched separately based on availability and order processing requirements.
• Certain items may be shipped separately to ensure faster delivery.
• This helps us ensure that your order reaches you as quickly as possible.

WHEN WILL I RECEIVE MY ORDER?

We aim to process and deliver your order in a timely manner.

• Orders are typically processed within 1–2 working days.
• Estimated delivery timeline: 2–7 working days across India, depending on your location and product availability.
• Delivery timelines are indicative and may vary due to logistics, weather conditions, or other unforeseen circumstances.
• Once your order is shipped, you may receive tracking details to monitor your delivery.

SHIPPING COVERAGE

• We currently ship within India only.
• International shipping is not available at this time.

WHAT IF MY ORDER IS DELAYED?

While we work with reliable delivery partners, delays may occasionally occur due to:

• High order volumes
• Weather conditions or unforeseen circumstances
• Courier or regional service limitations
• Operational or logistical issues

We will make every reasonable effort to keep you informed and ensure your order is delivered at the earliest possible time.

WHAT IF MY ORDER IS LOST OR DAMAGED IN TRANSIT?

All orders are packed securely before dispatch.

• If your order is lost in transit, please reach out to us so that we can assist you with the appropriate resolution.
• If your order arrives damaged, please contact us as soon as possible with the required details and supporting evidence.
• A valid unboxing video may be required for damage-related claims.

SHIPPING CHARGES

• Shipping charges, if applicable, will be displayed at checkout.
• Any promotional free-shipping offers will be clearly communicated on the website.

TAXES & DUTIES

• All prices displayed on the website are inclusive of applicable taxes/GST, wherever applicable.
• As we currently deliver only within India, no international customs duties or import charges apply.

ADDRESS & DELIVERY ISSUES

Please ensure that your shipping and delivery details are accurate and complete at the time of placing your order.

Lazeez Food will not be responsible for delays or failed deliveries caused by incorrect, incomplete, or inaccurate delivery information provided by the customer.

Any re-delivery or address-change request after dispatch may be subject to additional charges, wherever applicable.

BUSINESS ADDRESS

Lazeez Food
SG 48, Galleria Market, DLF Phase IV, Sector 28, Gurgaon,
Haryana, 122009